Real-time Safety

Development of Health and Safety Monitoring App

The case study focuses on a specialized application that supports health and safety monitoring services provided by a 24/7 National Response Centre (NRC). The NRC offers real-time monitoring for journey management, lone and remote worker tracking, confined space entry management, and fatigue monitoring. These services are delivered to subscribed customers using both manual call-in services and a dedicated mobile app, ensuring the safety and well-being of individuals in various operational settings.
Case Study

Challenges

The 24/7 National Response Centre (NRC) required a modern, efficient, and scalable mobile application to complement its existing call-in health and safety services. The solution needed to:

  • Provide customers with self-service capabilities to manage their safety activities while ensuring real-time monitoring, automated tracking, notifications, and escalations for timely responses.
  • Ensure seamless functionality in areas with limited connectivity by enabling offline capabilities that sync data once connectivity is restored.
  • Enable cross-platform availability for both iOS and Android users, ensuring native performance, reliability, and user experience across devices.
  • Integrate GPS location services for real-time workforce tracking and facilitate location-based monitoring for ongoing safety activities.
  • Offer a user-friendly customer portal for viewing safety reports, activity locations, and tracking progress, while improving overall usability and operational efficiency.
Case Study

Solution

The application was designed and developed as a native mobile app for iOS and Android platforms, ensuring high performance and seamless integration with device capabilities.

Users can self-register, manage their accounts, and securely authenticate through the app.

  • Enables users to register, update, check in, and complete activities, with real-time notifications for overdue tasks.
  • Integrated GPS to track and display workforce locations, with a map-based interface.

The app stores activity data locally during connectivity disruptions and syncs with the server once the connection is restored.

Automated alerts for overdue activities trigger responses from the monitoring center, while a customer portal allows managers to view activity reports and track workforce locations.

Case Study

Results

The implementation of the health and safety monitoring application significantly enhanced the organization’s ability to deliver critical services, benefiting both customers and the organization.

 

  • Simplified self-registration and activity management through an intuitive interface.
  • Real-time notifications and reminders improved compliance with safety protocols.

  • Automated alarming and escalation reduced manual intervention.
  • Offline functionality ensured uninterrupted safety monitoring in remote areas.

GPS location tracking and activity reports provided greater visibility into workforce movements and safety.

  • The app’s architecture and design support future feature enhancements and expanded user adoption.
  • Reduced dependency on manual call-in services, streamlining the organization’s operations.
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The mobile application enhanced the organization’s health and safety services by offering an intuitive digital platform with real-time monitoring, setting a new standard in workforce safety management.

 
 
Case Study

Technology Stack